Privacy Policy

This policy explains what Avante Travels collects when you ask for a quote or book with us, why, and what we do and do not do with it.

What we collect

• Your name, mobile number and, if you give it, your email address.
• Your trip details: pickup and drop points, dates, number of passengers and bags, vehicle preference and any message you write.
• When you send the enquiry form, the time and your internet (IP) address, so we can stop automated spam.
• When you call or message us on WhatsApp, your number and what you send.

How we use it

• To send you a written quote and reply to your questions.
• To arrange your booking, including sharing the driver's details with you before the trip.
• To bill you and keep the records we are required to keep.
• We do not use your details for advertising, and we do not sell them to anyone.

Who we share it with

• Your driver, who needs your name, number and pickup details on the day.
• A partner operator, only when your booking uses one of their vehicles, and only what they need to run the trip.
• Payment providers, such as your bank or the Razorpay payment link, when you pay.
• Authorities, where the law requires it.

Cookies and this website

• This website does not use advertising or analytics cookies and does not track you from page to page.
• The website fonts are loaded from Google Fonts and our reviews from Google, which see your internet address when they send them.
• The WhatsApp buttons open WhatsApp, which handles your message under its own privacy policy.

How long we keep it, and your choices

• We keep enquiry and booking details as long as we need them to serve you and to meet tax and accounting obligations, and then delete them.
• You can ask what details we hold about you, ask us to correct them, or ask us to delete them where we are not required to keep them.

Contact

Avante Travels, 2, Kamla Bhavan, SV Road, opposite Fire Brigade, Kandivali West, Mumbai 400067. Email avantetravels@gmail.com or call 08779089990.